Recipe import
If a URL import fails, check your internet connection and whether the source is publicly accessible. For protected video, Fiteo may ask you to share or select the media file directly from your device.
Fiteo
Support
Effective from 21 September 2026Photos and OCR
For photo or camera imports, make sure the text is readable and the required permission is enabled. You can correct the extracted result before saving the recipe.
Data and backups
Recipes are stored locally. In app settings you can export a backup and save it to a location of your choice through the system share interface.
Contact
If the issue continues, email [email protected]. Include your phone model, operating-system version, app version and a short description of the problem.